Return and Exchange
The refund process will start after the product has been picked by us or dropped by you and the quality has been checked by the quality check team. The quality check will heavily depend upon the Warranty & Guarantee policy. The time of the refund will depend upon the quality status of the product and on the mode payment as mentioned below:
Payment Method |
Refund Option |
Refund Time (working days) |
Cash on Delivery |
Bank Deposit |
4-5 |
Card Payment |
Bank Deposit |
4-5 |
Credit Card |
To be credited to the card |
10 |
Khalti |
To be credited in the respective account |
1-2 |
Esewa |
To be credited in the respective account |
1-2 |
Netrakart Voucher |
Voucher |
1-2 |
Regarding Shipping charge refund
- No refund in case of change of mind.
- Refund will not be provided if the product delivered is damaged or the quality has been compromised.